Virtual spine consultations with Dr. George Than, D.C. – Book yours today
At Diamond Bar Spine Center, we aim to make the appointment booking process clear, convenient, and straightforward. This Payment & Cancellation Policy explains the general payment and appointment management guidelines for patients booking virtual consultations or in-person visits.
Please review the information below before scheduling your appointment. Specific payment requirements, cancellation conditions, and refund eligibility should be confirmed with our office before booking.
Appointments with Diamond Bar Spine Center may be requested through the available booking options on our website or by contacting our office directly.
Patients may choose a virtual consultation or an in-person visit, depending on availability and the type of appointment required.
Submitting an appointment request does not necessarily confirm a booking. Please follow the instructions provided during the scheduling process to ensure your appointment is properly arranged.
Virtual consultations with Diamond Bar Spine Center are offered as scheduled appointments. The currently listed virtual consultation fee is $180 for a 30-minute visit.
The fee covers the scheduled consultation and discussion of the patient’s concerns, available imaging, and potential next steps, as appropriate.
Please review the booking details before confirming your appointment. Any applicable fees or changes to the listed price will be communicated through the relevant booking process or by our office.
Fees for in-person visits may depend on the appointment type and services provided.
Patients should confirm the applicable consultation or service fees with Diamond Bar Spine Center before their scheduled visit.
Any additional charges, if applicable, should be clarified with the office before proceeding with services.
Payments for appointments may be processed through the booking system or another payment method made available by Diamond Bar Spine Center.
For virtual consultations booked through PracticeQ, patients should follow the payment instructions provided during the booking process.
Please ensure that the payment information you provide is accurate and that your selected payment method is valid and authorized for use.
Where payment is required to confirm an appointment, patients should complete the payment process according to the instructions provided during booking.
Please retain any payment confirmation or booking receipt for your records.
If you experience a payment issue, receive an unexpected payment notification, or are unsure whether your appointment has been confirmed, contact Diamond Bar Spine Center for assistance.
If you need to change your appointment date or time, please contact Diamond Bar Spine Center as soon as possible.
Rescheduling requests are subject to appointment availability and any applicable scheduling requirements communicated by the office.
For virtual consultations, patients should follow the instructions provided through PracticeQ or contact the office if assistance is needed with their booking.
If you need to cancel an appointment, please contact Diamond Bar Spine Center directly or use the cancellation process provided through the booking system, where available.
Patients are encouraged to communicate cancellation requests as early as possible so that appointment availability can be managed appropriately.
Any applicable cancellation deadlines, fees, or special conditions should be confirmed with the office before booking, as these details may depend on the appointment type and the practice’s current policy.
Refund eligibility may depend on the type of appointment, payment status, and circumstances surrounding the cancellation or change.
Before requesting a refund, please contact Diamond Bar Spine Center to discuss your situation and confirm the applicable terms.
Refund processing times, eligibility requirements, and any applicable restrictions should be confirmed directly with the office. A refund should not be assumed unless it has been approved under the applicable policy.
If you are unable to attend your scheduled appointment, please notify Diamond Bar Spine Center as soon as possible.
If you miss a virtual consultation, contact the office to discuss whether the appointment can be rescheduled and whether any additional requirements apply.
Any fees or restrictions associated with missed appointments should be confirmed with the office before booking.
Patients booking a virtual consultation should complete the required intake forms and telehealth consent process and provide any requested records through the secure booking platform, where instructed.
Please ensure that your contact information is accurate and that you have access to the device and internet connection needed for your video visit.
If you experience technical difficulties before your appointment, contact Diamond Bar Spine Center for guidance.
Patients attending an in-person visit should review any appointment instructions provided by Diamond Bar Spine Center before arriving.
If you have relevant imaging reports or other medical records, ask the office how these should be provided before your visit.
Please contact the office if you need to update your contact information, confirm appointment details, or request assistance before your scheduled time.
Diamond Bar Spine Center may update appointment fees, payment procedures, and scheduling policies as necessary.
Any applicable changes will be communicated through the relevant booking process, website, or direct communication with patients, where appropriate.
Patients should review the current appointment information before completing a booking.
If you have questions about appointment fees, payments, cancellations, rescheduling, or refunds, please contact Diamond Bar Spine Center through our Contact Us page or call (840) 244-7641.
Our team can help clarify the applicable booking requirements and guide you through the process.
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